In Observe you have the option to turn on email alerts globally, for you and your users. This sends an email to the address you have registered in Observe when changes are made to actions or records associated to you.
| Please check with your local IT department to ensure @sisra.com is on your accepted / unfiltered emails list before enabling email alerts (to ensure they will be received). |
To switch these on, click Admin > Settings > Preferences > Email Alerts tab.
Here you can see the specific alerts that can be switched on for actions, or different types of records based on the template types created. For example, when an action or record has been created for you or your user.
You can also select whether the email will be sent to the observer/owner and/or observee or associated staff member of the record, as well as all Sisra Admins when a record is published.
Please note, email alerts will not be sent to users making the specified change. For example, if a user has published a record AND is selected as the observer, an email will NOT be sent to their registered email address.